Brokerage

The key functions of brokerage include:

• Find out what is available.
• Explore what is possible.
• Provide information (signposting).
• Give technical advice.
• Encourage and develop informal supports.
• Coordinate supports and resources.
• A clear value base that promotes self determination and social inclusion.
• An aim to identify barriers to social inclusion and to put in place responses which tackle these barriers.
• Independent of making decisions about funding in the resource allocation process.
• The person for whom brokerage is provided makes the decision (with assistance if necessary) about how resources are used.
• Provision of information about the range of brokerage options is a central part of enabling choices.
• Information is in the format suited to the person concerned.

The core principles of self-directed support would suggest that the development of any support brokerage should be led and directed by older or disabled people themselves. However, whilst many people will need no help at all and will be able to do what it takes to receive and use their personal budget, it is probable that a significant number of people will need support. A core role for every local council will be to plan to support the development of brokerage in their area.