Adult Social Care currently communicates with home care providers, both under contract and non contract, in order to “broker” home care for individuals. The current processes rely heavily on worker input, employ only very basic technology and, by their manual nature, impose delays on the brokering of care packages and payment of invoices. Due to the limitations of the technology available to the team, home care providers seeking work are required to engage in a time-consuming process of information gathering and authorisation of care packages, at the end of which they are required to predominantly submit paper invoices supported by paper time sheets for manual verification prior to payment for work commissioned.

cloudBuy provides a cloud based solution that allows authorities to publish requirements in a secure portal that is visible to all providers.  The Local Authority can describe in detail the requirements and any special requirements, time required, frequency etc ensuring that providers understand the requirement fully.

Providers are able to reserve the requirement and respond with any comments and questions along with a quotation on price.

The process ensures that the care required is delivered quickly and reduces the process and man hours required using the traditional method of telephone, email and fax to each supplier to discuss the requirement.

The Benefits

Local Authority benefits

•  Reduce process and costs
• Ability to contact multiple suppliers with one request
• Easy intuitive interface
•  Improving early care
• Audit trail
• Ability to mark as urgent
•   Secure communications
• Supports Local economy and fairer trading for smaller suppliers

Provider Benefits 

• Access to all Local Authority requirements
• Better communication with authorities and buyers
• Quicker response to requirement
• Level playing field for smaller providers
• Builds better relationships between supplier and authority