Healthcare Professionals Struggling With Admin Tech Isn't Helping Go Away

Nov 02, 2015

The majority (55%) of health care professionals spend less than five hours of their working day with patients and struggle to meet the demands of their appointments, partly to the use of poor technology, according to a report commissioned by Belfast-headquartered mobile tech specialist TotalMobile.

In a new study it's just pblished, The Missing Link In the Future of Health Care Delivery, 42% of frontline health care professionals said they were dissatisfied with the amount of time they could spend with patients, while 70% said they are "struggling" to meet the demands of their daily workload. 65% cited not enough staff and support as their biggest challenge.

Another 75% of management said that making better use of technology would help to ease their challenges - but while 40% of those surveyed said that their organisations had been working with mobile technology in some way, only 31% of these respondents felt that their current mobile working attempt had made any significant impact on their workload. One in ten actually said it had actually made their work more difficult.

'Winning Back 2 Hours A Day' Claim

Staff were equipped with phones and laptops which, on their own, do not meet the demands of frontline health care professionals like a purpose-built mobile working solution does, claims the vendor.

“It is incredible to find that out of an 8 hour working day, 12 hours for some health care practitioners, only 45% could find more than 5 hours to spend with patients,” commented TotalMobile CEO, Colin Reid.

“It is proven to be extremely uncommon for health care practitioners to spend the majority of their day delivering care. Organisations can obviously see the benefits of mobile working, but have been unable to deploy the right strategy to make it work. As service demands increase radical changes are needed to put better work processes in place, and mobile working will be paramount to its success.

TotalMobile claims it has health and social care users that have been able to get one to two hours 'back' for hard-pressed staff per workday, via its solutions.