Leicester City Council Chooses Social Care Solution

Leicester City Council has selected a supplier for accurate and consistent management and reporting of its social care services.

Multi-agency systems provider Liquidlogic will deliver system linked by an integration hub that allows secure viewing and sharing of information between both adult and children social care teams.

Leicester previous solution will be replaced by the firm’s offering and is scheduled to go live in the next 12 months.

Liquidlogic claims its solution will allow the council to manage any increases in the number of people referred to social care services as it readily scales effectively to allow high volumes of cases without compromising the security of information shared.

“We had been using the previous solution for more than 10 years and with our previous contract coming to an end, we were keen to explore the new technology available that would provide the required functionality and increase usability with familiar web-like systems,” claimed the local authority’s project manager Ashok Popat.

Both Internal And External Improvements Predicted

Around 1000 employees at Leicester will be using the social care management solution to aid them in providing relevant care.

It is hoped that the Liquidlogic system will also improve the Council’s internal quality managements and reporting.

“It is anticipated that Liquidlogic will enable case recording to become quicker and easier,” claimed Popat.

“Also where some activities are carried out using paper-based systems, which means the information is slow and difficult to share; using Liquidlogic will help transform the way those teams work and help the organisation to support safety, care and better information through the reports capabilities within the system,” the project manager added.

© 24N.biz