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Opinion: Improve Your Customer Experience Via Your Legacy IT
Increasingly, the combination of legacy infrastructure and cloud actually provides the best combination for a client’s needs, thinks the Director, EMEA Advanced Services at CenturyLink, Matt Halford.
Opinion: Those 'Robots' On The High St? You're Gonna Love 'Em
Promising significant benefits for both retailers and consumers, AI is already around us and used everyday within shopping and payments, claims market Gravity CEO Gideon Hyde.
Report Explores State Of Digital Transformation
Although businesses are making the effort to build digital transformation plans, they are not following through by mapping the customer journey, claims new research.
Salesforce Looking To Transform Customer Experience
Customer relationship management company Salesforce today announced the release of Desk 360, a new platform aimed at improving the customer experience for small and medium-sized businesses (SMB).
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