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Employee Productivity Levels Boosted By A Third

An ‘appy workforce – as in one that’s using apps – is a happy and productive one, at least according to new research from Salesforce.com.

NewVoiceMedia Secures Extra Funding For UK Cloud Contact Centre Solution

The new funding, which comes from new investor TCV, will help it to expand further into the Americas and Asia as well as strengthen various other areas.

Oracle Overhauls IBM To Take Second Place Behind Microsoft In Software Vendor Market

A pure cloud vendor, Salesforce.com, entered the top ten for the first time as the market looks like veering towards cloud services in its developed market strongholds.

Philips And Salesforce To Deliver Cloud Healthcare IT

Cloud CRM company Salesforce and tech firm Philips have partnered up to deliver a cloud-based healthcare IT solution.

Salesforce Aims To "Revolutionise Analytics" With Wave Analytics Cloud

The company is claiming that the new service does for the analytics process what the company did in transforming CRM some 15 years ago.

Salesforce Debuts New Cloud Services

Includes Field Service Lightning, which will be available for Service Cloud in the second quarter.

Salesforce Looking To Transform Customer Experience

Customer relationship management company Salesforce today announced the release of Desk 360, a new platform aimed at improving the customer experience for small and medium-sized businesses (SMB).

Salesforce.com To Boost Computer Science Education With $6m Pledge

The company’s Foundation is providing the investment that results in computer science becoming an elective subject in middle schools in San Francisco.