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“The Public Sector Needs Digital First, Not Digital Only”
The UK government risks alienating the population if it takes a “digital only” approach rather than a “digital first” approach.
BT Customer Satisfaction Hits New Low
BT has taken the title for worst customer service out of the four major broadband providers in the UK.
NewVoiceMedia Secures Extra Funding For UK Cloud Contact Centre Solution
The new funding, which comes from new investor TCV, will help it to expand further into the Americas and Asia as well as strengthen various other areas.
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