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Harrow Council Expands Channel Shift And Online Offerings
The London Borough of Harrow has expanded its online service offering and enhanced its complaints and requests processes after adopting a new solution.
Highland Council Enhancing Customer Service And Driving Channel Shift
The Highland Council is working with a supplier to help it enhance service provision for residents and promote greater adoption of online services with a new online customer portal.
Ipswich Council To Enhance Online Customer Experience
Ipswich Borough Council is moving forward with a plan to drive channel shift by enhancing the provision of online and digital services to improve the customer experience.
London Borough Of Hounslow Embarks On Digital Transformation
The London Borough of Hounslow has recently extended a contract with an existing supplier to continue with its digital transformation.
Technology Leaders Claim Public Sector Is In Era Of "Data Blindness"
A group of leaders in the technology sector have come together to warn against the public sector continuing its era of "data blindness."
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