An issue with the bank’s systems has meant that cashpoints, debit and credit cards, and online banking are all down with customers angry at the situation.
NatWest has confirmed that its online banking service is experiencing issues which are preventing users from accessing the bank’s website.
A survey of banking customers finds growing dicontent - with only a third being “very loyal” to the entity handling their money.
Consumers in the U.S. and the UK are increasingly adopting mobile and online banking, according to a 2014 survey by cognitive biometrics firm BioCatch.
The advancement of digital technology has welcomed many new trends over the last couple of years, and the payment industry is constantly evolving and adapting to keep pace.
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