Marketplace

Care Marketplace will play a pivotal role as health and social care services integrate to deliver better support to individuals and their families at home. It will provide a wider choice for users to select the goods and services they need to maintain their independence.

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Care Marketplace

Care Marketplace will play a pivotal role as health and social care services integrate to deliver better support to individuals and their families at home. It will provide a wider choice for users to select the goods and services they need to maintain their independence.

Individual care budgets are now very firmly part of the Local Authority and NHS landscape, with both organisations looking at how to best devolve their budget to the end user. Social service departments traditionally have a plethora of case management systems, budget allocation and service brokerage solutions, none of which lend themselves easily to providing an intuitive ‘shopping’ solution for end users.

cloudBuy has developed an integrated electronic Care Marketplace with embedded card facilities which provides users with an ecommerce experience, whilst giving organisations the control and management information it requires.

The Care Marketplace will appear to the end user to be very much like “Amazon or Tesco Online”, so that users have the ability to search and buy both goods and services and the system allows them to have an 'online dialogue' with a chosen care provider prior to turning it into a firm order and debiting funds on delivery of the service.

It has been developed with the active engagement of service users, voluntary organisations and provider organisations to ensure it is fully supported by a broad range of care and equipment providers to maximise customer choice.