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Case Study: The Growth Hub Gets Data Boost From CRM
West Midlands-based public/private partnership the Coventry and Warwickshire The Growth Hub has turned to Microsoft CRM to help it achieve its mission of support for local business, says its Business Information Manager, Jacob Roberts.
CCS To Develop Specialist Supply Base For Public Services
The Crown Commercial Service (CCS) has issued a tender to create a specialist public sector supply database of enterprise software for the public sector.
Herefordshire Council IT Project Slammed In Report
A Herefordshire Council CRM (customer relationship management) has been deemed only “partially successful” in a new report.
Housing Group To Improve Customer Interaction Quality
Town and Country Housing Group, a Kent-based social housing provider, has selected a CRM system to help it improve the quality of interactions with customers.
Scottish Fire Set To Improve FOI Compliance
Scottish Fire and Rescue Service (SFRS) has implemented a CRM solution to aid its internal processes and ensure Freedom of Information (FOI) compliance.
South Lakes Housing Begins To Support Mobile Working
South Lakes Housing (SLH), a not-for-profit provider of social housing, has selected a supplier for a fully integrated CRM and housing management solution.
Trusting Robots: 3 Steps Towards Effective CRM
In a bid to improve its CRM, iRobot has teamed up with Trusted Shops to bring the trustmark to its UK and EMEA region units, but what stages contribute to the CRM process?

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