Incorporated in England under reg. no 3732253.
Date of Incorporation: 12/03/1999
VAT Number: 724 5452 40
Registered Office Address: 5 Jupiter House, Calleva Park, Aldermaston, RG7 8NN
@UK PLC Head office
5 Jupiter House,
Calleva Park,
Aldermaston,
Reading,
Berkshire,
RG7 8NN
United Kingdom
Telephone: 0118 963 7000
Fax: 0118 963 7012
To contact us by phone you can also use one of the following numbers:
Sales team in connection with the @UK PLC Spend Analysis, Green Analysis, eMarketplace, eProcurement or eCommerce Packages
Phone: 0118 963 7000 Option 2
Technical support team for help with the Site Generator, Online Payments, Shopping Basket, eCommerce, Domain names, Webmail and Hosting etc.
Phone: 0118 963 7000 Option 3
Company formations team regarding @UK PLC Company Formation Packages, changing directors / secretaries or any forms required by Companies House etc.
Phone: 0118 963 7000 Option 1
Complaints Procedure If you are unsatisfied with the service you have received please contact:
Email: support@cloudbuy.com (Please make the email subject line as follows: Official Complaint)
Phone: 0118 963 7000 Option 3
You will receive an acknowledgement your complaint and we will send you a ticket/complaint number within 1 working day. Your complaint will be investigated and replied to within 5 working days.
Abuse Reporting Procedure
Please help us by reporting any abuse you spot, which you believe has come from the cloudBuy systems or servers by contacting the Customer Support Team
Email: abuse@ukplc.com (Please make the email subject line as follows: Abuse Report)
Phone: 0118 963 7000 Option 3
You will receive an acknowledgement of you report and we will send you a ticket/complaint number within 1 working day.
Your report will be immediately investigated.
We recommend that our customers use our email form below to get in touch - the query will quickly be directed to a relevant member of staff who can look into the problem for you and give a prompt response.
You will receive an acknowledgement your communication within 2 working hours of receipt and we will send you a ticket number within 1 working day.
We aim to give daily updates on queries and hope to resolve the issue within 5 working days.