@UK PLC provide a comprehensive range of quality training solutions designed to cater for every level and type of @UK user. Whatever a delegate’s job, we offer the appropriate training to maximise productivity by ensuring that your team learn to use our system effectively in the shortest possible time.
Training Centre
Our purpose-built training facility in Berkshire is the ideal location to get away from workplace distractions and concentrate on learning the essential workplace skills which ensure that your organisation derives maximum benefit from your investment in @UK.
Training Solutions
All our training solutions are of the highest quality and focus on the practical day-to-day needs of individual user roles. Training is delivered in a live demonstration system environment and practical exercises use similar environments or, where possible, delegates’ own test sites for a real-life learning experience.
Standard Courses
We have a range of standard content, aimed at different user roles. Courses can be arranged for individual organisations, to address your specific operational needs. If it’s impractical for your delegates to travel to our Training Centre, then we can arrange courses at your site or other location, provided the appropriate facilities are available.
Custom & Supplementary Training
In addition to our standard courses, we can customise training to meet your individual requirements. After delegates have attended a full course, we offer Refresher, Upgrade and Follow-up training at our Centre, your site or via online interactive sessions. We also offer Overview and Introductory sessions to increase awareness of the @UK solution within your organisation and partners.
Online Training Sessions
Introductory, overview and refresher sessions for any number of delegates are ideally suited to online training. Users can follow demonstrations and interact with the session leader from their own computers.
Training Programmes
We can provide a training needs analysis service which delivers a full tailored project plan for training all your staff. Plans can involve a mix standard, custom and online training, as well as one-to-one sessions, guided and remote learning. Alternatively, you may prefer to book a block of training days to be called off as and when required throughout the year.
Benefits: for Purchasing and Supply Organisations
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Faster return on investment in your @UK system, byreducing the length of time from installation to full productivity
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Minimal training or programme planning effort required,as we provide full training lifecycle management, from needs analysis toongoing refresher and upgrade training
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Fewer delays to operational activity, as fewertechnical support calls are needed
Benefits: for Users
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Convenience: Constraints of delegate availability, location, learning styles,organisational structure and complexity are accommodated by flexible methodsand timing
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Ease of learning is enhanced by basing training onfamiliar data
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Enhanced ability to apply skills in the workplacepost-training, since courses are designed around user roles andresponsibilities, not system functionality
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Full training lifecycle support, from introduction toadvanced and refresher sessions.
Terms & Conditions
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All training course bookings must be confirmed by official purchase order.
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From time to time it may be necessary for us to cancel or reschedule a course. In these circumstances we will contact delegates and offer a transfer to the next available course, endeavouring to provide at least 5 working days notice.
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As our system and training courses are constantly being updated and improved, we reserve the right to alter course content without notice.
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Prices are valid at the date of issue of this document but subject to change at 30 days notice.
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Prices are subject to VAT at the prevailing rate at time of invoice.
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Charges for face-to-face training courses held at our Training Centre include refreshments, buffet lunch and supporting documentation.
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Travelling, accommodation and subsistence expenses will be charged at cost in addition to the published fees for onsite training.
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All course booking cancellations, postponements and changes must be confirmed in writing (letter, fax or email).
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Cancellation and postponement confirmed at less than 10 working days notice will be charged at 50% of the course fee.
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Non-attendance, and postponement or cancellation confirmed at less than 5 working days notice will be charged at 100% of the course fee.