Case Managment

As well as an Amazon style eMarketplace that lets citizens purchase the necessary care services and equipment, the cloudBuy solution allows for contract management too.

Contract Managers can access, load, maintain and publish all care contracts from one single portal. Local managers can customise their purchasers' views of contract items and purchasers can process enquiries, orders, invoices and payments online.

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Advanced Case Management comes to the Cloud!

Penelope Case Management Software is a leading mobile client information and practice management CMS/ CIS system designed for a broad range of social service providers – including counselling, mental and behavioural health, drug and alcohol, disability support, outreach, education, mediation and residential services.

A proven solution provider trusted by governments, police services, universities and a host of organisations of national and state-wide scope – all around the world. Join the thousands of Penelope users around the world in helping to improve client outcomes through smart mobile client information systems.

Penelope allows you to create fully customisable SMART templates/ forms / documents / assessments and outcomes evaluations reports as needed with no special computer knowledge or costs.

A few of the benefits

  • Extensive service tracking options
  • Easy build custom pages with up to 60 custom fields in addition to set fields
  • Time-based workflow management
  • Graphical display of a client’s progress via integrated custom outcomes tracking tools
  • Integrated multi-worker multi-site calendaring / scheduling
  • Smart documents / custom documents management functionality
  • Service / treatment planning
  • Streamlined admissions / intake
  • Track daily client schedules
  • Multi-stream/agency service model
  • Referrals management
  • Secure, Web-based remote access
  • Self-Entry Kiosk Mode
  • Track anonymous services
  • Room / resource management
  • Easy to configure and use
  • Track educational workshops / groups
  • Wait-list management
  • Custom fields (for example, custom demographics)
  • Outcomes and assessment / score tracking over time
  • Custom outcomes survey building tool
  • MS-Outlook calendar push
  • Alerts, tasks and reminders
  • Auto-letters, smart forms and surveys
  • 150+ reports plus data export via ODBC driver
  • Attachment support for third party attachments/ scanned forms, Word docs, PDFs, video, audio etc.
  • Mobile support for iPads
  • Customisable permissions / security rights framework
  • Integrated billing / claims generation – including authorisation tracking
  • Custom staff home pages/ dashboards
  • Friendly and knowledgeable implementation support and training