CatalogueMaster is designed for large multi division organisations. One of our CatalogueMaster customers is a global fortune 500 company. The organisation comprises a number of global groups with sector focus and each group has 10-20 divisions. It is regularly innovating and creating new divisions, and acquiring and disposing of divisions, if a division is acquired it will normally have different financial systems and procedures that need to be aligned into the rest of the business. CatalogueMaster allows each division to manage its section of the catalogue and combines the entire set into a single homogenous catalogue that appears as a seamless system to the outside customer base. This increases revenue since often capital items are sold by a different division to the consumable items that go with the capital product, and linking the two in a seamless user experience increases consumable sales and makes it easier to collect all the required information to make the capital purchase.
CatalogueMaster allows the orders to flow back into the individual divisions ERP systems, and collects the matching invoices from the various ERP systems which are shared amongst different groups of divisions depending on the past history. From a customer perspective they are now dealing with a single entity with an integrated e-commerce site that has a professional website that is easy to shop from and has all the relevant products to any purchase. There is one process for sending orders and receiving invoices and the underlying complexity of the multiple divisions and their acquisition, disposal and changes of ERP system are hidden from the customer base, and do not cause the customers any issues as the systems and divisions change and evolve.